India's E-commerce Boom: Surge in Alternative Payment Methods According to GlobalData

India is experiencing a remarkable surge in alternative payment methods for e-commerce, according to a new report by GlobalData. The transformation of online payments in India is accelerating, driven by increased internet penetration, widespread smartphone usage, and robust government initiatives to promote digital transactions.

Key Drivers of Change

Unified Payments Interface (UPI): The Game Changer The report underscores the significant role of Unified Payments Interface (UPI) in revolutionizing online transactions. UPI, a real-time payment system developed by the National Payments Corporation of India (NPCI), has gained immense popularity due to its user-friendly interface and broad acceptance across merchants. It now dominates the online payment landscape, significantly reducing reliance on traditional cash and card transactions.

Government Initiatives: Pushing for a Cashless Economy Government efforts, such as the Digital India initiative and demonetization, have been crucial in encouraging the adoption of digital payments. These measures, combined with the impact of the COVID-19 pandemic, have propelled consumers and businesses towards online transactions, reducing physical contact and enhancing convenience.

Digital Wallets: Convenience at Your Fingertips Digital wallets, including popular options like Paytm, PhonePe, and Google Pay, are becoming the preferred choice for many consumers. These wallets offer a seamless and quick payment experience, eliminating the need for physical cash or cards. Their user-friendly interfaces and ease of use have made them a staple in India's digital economy.

Buy Now Pay Later (BNPL): A Flexible Payment Solution The Buy Now Pay Later (BNPL) trend is gaining traction, especially among younger consumers who value the flexibility of spreading payments over time without incurring interest charges. Leading BNPL providers such as LazyPay, Simpl, and ZestMoney are catering to this demand, offering various financing options to enhance consumer purchasing power.

Future Outlook

GlobalData's report predicts that the adoption of alternative payment methods will continue to grow in the coming years. As technology advances and more consumers become comfortable with digital transactions, the e-commerce payment landscape in India is set to undergo significant transformation.

Impact on Businesses and Consumers

The shift towards alternative payment methods offers numerous benefits. For consumers, it means greater convenience and a more streamlined shopping experience. For businesses, it opens up opportunities to enhance payment processes and improve customer satisfaction, ultimately driving growth in the digital economy.


The rise of alternative payment methods is reshaping India's e-commerce sector. With UPI leading the way, supported by digital wallets and BNPL services, the future of online payments in India looks promising. As the country continues to embrace digital transactions, businesses and consumers alike stand to benefit from this evolving landscape.